Privacy Policy

At Babumoshai - House of Stories, we value the privacy of our visitors and guests. This Privacy Policy details the types of personal information we collect, how we use it, and the security measures we take to protect your details.

1. Information We Collect

When you place an order on our platform, we collect the following details:

• Your Name
• Phone Number
• Delivery Address or Room Number
• Your IP address and visitor token (used only to determine eligibility for first-order discount coupons)

2. How We Use Your Information

We use the collected information to:

• Prepare, coordinate, and deliver your food orders.
• Send order status confirmation messages via WhatsApp.
• Verify eligibility for first-order coupon code promotions.
• Fulfill payments through our integrated gateway partner.

3. Payment Security

All online transaction payments are processed securely through Cashfree Payment Gateway. We do not store, view, or transmit any sensitive credit card, debit card, netbanking, or UPI credentials on our local servers. The collection and processing of payment data are governed by Cashfree's privacy guidelines.

4. Local Browser Storage

We utilize the local storage of your web browser (`localStorage`) to temporarily remember the items in your shopping basket and to store your unique visitor token. This data remains on your personal device and is not used for tracking outside of our storefront website.

5. Data Sharing

We do not sell, trade, or rent your personal contact information to any third-party marketing companies. Your details are shared only with our internal kitchen/delivery crew to prepare your order, or with payment gateways (Cashfree) and communication APIs (WhatsApp) as necessary to complete your order transaction.

6. Contact Details

If you have any questions or would like to request removal of your order logs, contact us at:

• Babumoshai - House of Stories
• Bir, Tehsil Baijnath, Dist. Kangra, Himachal Pradesh, 176077
• WhatsApp Support: +919088146106