Terms & Conditions

Last Updated: June 27, 2026

Welcome to Babumoshai - House of Stories ("we," "our," "us"). These Terms and Conditions govern your use of our storefront website (https://babumoshai.store) and services located at Bir, Himachal Pradesh.

By accessing our website, placing an order, or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our platform.

1. Ordering & Menu Offerings

We prepare Himalayan recipes, specialty food, and beverages. All orders placed through our website are subject to availability. We reserve the right to modify prices, descriptions, or availability of menu items at any time without notice.

2. Payments & Pricing

All prices listed on the website are in Indian Rupees (INR) and are inclusive of local taxes where applicable. Payment is required in full before food preparation begins. We process payments securely online using Cashfree Payment Gateway. We do not store or collect your payment details on our local database.

3. Cancellation & Refunds

Because our menu items are freshly prepared to order, once an order is placed and payment is completed, it cannot be cancelled or refunded. In the event of preparation error, delivery failure, or out-of-stock items on our side, we will offer a refund or replacement at our sole discretion. Any approved refund will be credited back via Cashfree within 5-7 business days.

4. Delivery & Room Service

We offer delivery to rooms and specific areas in Bir, Himachal. Accurate name, contact number, and room/address details must be provided at checkout. We are not liable for order delays or delivery failures caused by incorrect details provided by the guest.

5. Intellectual Property

All brand content, logos, illustrations, design styling, text, and graphics displayed on this website are the property of Babumoshai and may not be reused or reproduced without our written permission.

6. Governing Law

These terms and conditions are governed by the laws of India and are subject to the exclusive jurisdiction of the courts of Himachal Pradesh.

7. Contact Details

For questions or support regarding orders or terms, contact us at:

Babumoshai - House of Stories
Bir, Tehsil Baijnath, Dist. Kangra, Himachal Pradesh, 176077
WhatsApp Support: +919088146106